Welcome to patriacoffeebeans. By using our app and services, you agree to be bound by the following terms and conditions:

Description of Service

patriacoffeebeans provides an online platform for ordering coffee, baked goods, breakfast, and desserts, available for delivery or pickup from our branch within Alexandria, Egypt. Our service aims to deliver an elevated experience that rivals the quality of premium Parisian bakeries.

Account Registration

Placing an order may require creating a personal account. You are responsible for keeping your account credentials confidential, and you are responsible for all activity that occurs under your account.

Orders and Pricing

• Accuracy: By placing an order, you confirm that all information provided is accurate and complete.
• Availability: All items are subject to availability. Because our products are baked fresh (such as croissants and pastries), some items may sell out. We reserve the right to offer substitutes or cancel an order if items are unavailable.
• Pricing: All prices are listed in Egyptian Pounds (EGP) and include applicable taxes unless otherwise stated.

Delivery and Pickup

• Delivery Areas: We operate within specific areas of Alexandria. If an address falls outside our coverage zone, we reserve the right to cancel the order.
• Timing: Delivery times are estimates. Factors such as Alexandria traffic or high order volume may affect arrival time.
• Responsibility: The customer must be present to receive the order at the specified time and location.

Allergens and Health

Our products may contain nuts, gluten, dairy, and other allergens. Despite taking all precautions, patriacoffeebeans cannot guarantee an environment completely free of allergens. Please specify any allergies in your order notes or contact us directly.

Cancellation and Refunds

Due to the perishable nature of our products (breakfast items and desserts), orders cannot be cancelled once preparation has begun. Refunds are issued only in cases of incorrect items received or verified quality issues, as confirmed by our team.

Changes to These Terms

We reserve the right to update these terms and conditions from time to time. Continued use of the app after any modification constitutes your acceptance of the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt.